China, Hong Kong, Macau and Taiwan - Valid for 365 days
Q: Do you send from Sydney or overseas?
A: We send from Sydney to all locations in Australia via AusPost Priority Tracking (2 - 3 days delivery). Please select Express Service if you want AusPost next business day delivery (extra cost).
Q: When should we activate the SIM?
A: Please activate when you arrive in any of the locations.
Q: How do I activate the SIM and surf the internet?
A: Just pop your SIM into your device and switch it on. APN will be set automatically. Then turn on roaming. The network will then text you to let you know they have started activating it.
Q: Do I need VPN to access Google, Facebook or Western websites in China?
A: No, VPN is not required. This sim allows you to have direct access to Google, Facebook, Whatsapp or Western websites in China. Just like you are in Australia!
Q: When will the SIM expire?
A: The SIM is valid for 365 days after activations. Last activation date is 31/12/2020.
Q: Is there daily limit? E.g. 300mb or 500mb per day?
A: No, there is no daily limit on 4G or 3G. (Unlike other sims that have 300mb or 500mb daily limit)
Q: How do I check the balance?
A: Please call ##107# to check your balance.
Q: Can the SIM be used as personal hotspot / tethering in mobile?
A: Yes, it can be used as personal hotspot to share data with other mobiles and tablets.