Q: Do you send from Sydney or overseas?
A: We send from Sydney to all locations in Australia via AusPost Priority Tracking (2 - 3 days delivery). Please select Express Service if you want AusPost next business day delivery (extra cost).
Q: How should we activate the SIM?
A: Please let us know your arrival and departure date in USA, Canada or Mexico and we will pre-activate for you. Please note the activation time:
Q: Can the SIM be used as personal hotspot / tethering in mobile?
A: Yes for 8GB plan, it can be used as personal hotspot to share data with other mobiles and tablets. No for unlimited data plan.
Q: Is there daily data limit? E.g. 300mb or 500mb per day?
A: No, there is no daily limit on 4G or 3G.
Q: Can we extend beyond 30 days?
A: Yes, it can be extended for another 30 days, please see here.
Q: Can we call Australia or other countries?
A: Yes, international call minutes can be purchased here.