100% Money Back Guarantee if the sim is found to be faulty. The condition is that you must reach out to us via email, Whatsapp or Facebook Messenger when there is a problem while you are overseas.

We will endeavour to troubleshoot and work with you to fix the problem. We will lodge the problem, authorise the return and ask for return of the sim for inspection, and refund if the sim is found to be faulty or the problem cannot be resolved.

All returns must be communicated and authorised by us prior to the return.