CMLink Docomo Japan Setup - iOS

Android setup

For Android setup, please open https://simcard.net.au/pages/cmjpa

iOS setup

1. Please only insert the sim when you arrive in Japan

2. Please only insert the sim when you arrive in Japan

3. Open Safari, download this file https://www.cmlink.com/jpAdmin/sites/default/files/CMLink.mobileconfig

    Press Allow for any questions

4. Open Settings > General > Profiles & Device Management

3. Then, click Install at the top-right corner. Click Install again when asked.

5. Done after installation.

6. After your Japan trip, the profile installed above can be removed:

    Open Settings > General > Profiles (Scroll to bottom) > Find the CMLink Profile > Remove Profile > Delete

7. Please contact us immediately via WIFI if there is any problem

  • Whatsapp: +61-435-502-642
  • Email: info@simcard.net.au

Troubleshooting Guide

1. Manually connect to the NTT Docomo Network

  • iPhone: Open Settings > Carrier > Turn off Automatic > Select a network manually > NTT Docomo Network

3. Try the sim in another phone

4. Reset network settings:

  • iPhone: Open Settings > General > Reset > Reset Network Settings > Then restart phone > Follow iOS Setup guide again

5. Please contact us immediately via WIFI if there is any problem

  • Whatsapp: +61-435-502-642
  • Email: info@simcard.net.au