CMLink Docomo Japan Setup - Android

iOS setup

For iOS setup, please open https://simcard.net.au/pages/cmjpb

Android setup

1. Please only insert the sim when you arrive in Japan

2. Open Settings > Connections / Network and Internet > Mobile networks > Access Point Names

3. Add or Edit "CMLink" with the following information
    APN: cmlink.com
    Username: cmjp@cmlink.com
    Password: cmlink

4. Please contact us immediately via WIFI if there is any problem

  • Whatsapp: +61-435-502-642
  • Email: info@simcard.net.au

Troubleshooting Guide

1. Please ensure APN is setup correctly

2. Manually connect to the NTT Docomo Network

  • Android: Open Settings > Mobile networks > Network operators > Select manually > NTT Docomo Network

3. Try the sim in another phone

4. Reset network settings:

  • Android: Open Settings > General Management > Reset > Reset network settings > Reset settings > Then restart phone > Add APN again

5. For a dual-sim phone, please ensure

  • This Japan sim is the only sim in the phone. Disable the other sim slot.
  • The phone is using data from this sim, not the data from another sim slot.

6. Please contact us immediately via WIFI if there is any problem

  • Whatsapp: +61-435-502-642
  • Email: info@simcard.net.au