Q: Do you send from Sydney or overseas?
A: We send from Sydney to all locations in Australia via AusPost Priority Tracking (2 - 3 days delivery). Please select Express Service if you want AusPost next business day delivery (extra cost).
Q: When should we activate the SIM?
A: Please activate when you arrive in the US or Canada
Q: Can I switch between the networks in USA?
A: Yes, please switch between AT&T and T-Mobile in USA if you find one has better coverage than the other.
Q: How do I activate the SIM and surf the internet?
A: Just pop your SIM into your device and switch it on. Then turn on roaming.
Q: When does the 15 days commence?
A: It commences when the SIM is activated.
Q: What is the coverage?
A: This sim includes mainland USA, Hawaii, Puerto Rico, US Virgin Islands and Canada, excludes Guam, Alaska and American outlying territories.
Q: Can the SIM be used as personal hotspot / tethering in mobile?
A: Yes, it can be used as personal hotspot to share data with other mobiles and tablets.